An inspection report is easier to correct when buyer, supplier and inspector use the same name for the same condition. A phrase such as poor quality does not identify the location or expected result. Build a product-specific defect glossary from the approved Cuban chain sample and pair every term with a clear overview and close photograph.
Raised or proud link
A link sits visibly above the intended repeating plane when the chain is laid naturally. Photograph the complete flat lay first, then the affected area from above and the side. Do not pull the chain flat to hide the condition. Record whether the link settles after normal articulation.
Twist or orientation error
A section rotates away from the approved pattern and does not return to its intended orientation under normal handling. Mark the start and end of the section using a link count from the clasp. Distinguish a temporary drape position from an assembly issue.
Binding or stiff section
Neighboring links do not articulate through the expected normal range or create a sharp kink. A short video can show movement better than a still image. State the test position and avoid forcing the chain beyond normal use.
Burr, sharp edge or catch point
A rough projection, unfinished edge, prong or connector catches a suitable test material or presents a tactile concern under the agreed check. Photograph it with scale and lighting that reveals the edge. Do not attempt to file or bend the sample before documenting the original condition.
Finish gap or inconsistent surface
Visible base material, cloudy areas, color difference, residue, scratch or texture change appears outside the accepted reference. Show the exact surface zone and lighting. Separate intentional internal functional surfaces from visible finish defects.
Clasp misalignment or incomplete engagement
Tongue, gate, bar or latch does not meet its receiving part correctly or fails to reach the intended closed state. Photograph the approach, partially engaged state and final position. Note whether the issue occurs before or after the defined cycle check.
Loose, missing or tilted decoration
A stone, pearl-like element, enamel section, charm or setting differs from the approved coverage map or moves when it should not. Identify the row or link and avoid using appearance to claim material identity.
Packaging-related damage
Tangle, sharp fold, abrasion, clasp imprint, residue or displaced component appears after packing or transport. Photograph the unopened pack when possible, the opening sequence and the product position. This helps distinguish packaging design from production workmanship.
Take an evidence sequence
- Lot, carton, SKU and variant label
- Complete item in a neutral orientation
- Location image with the issue marked
- Close image with scale where useful
- Side or reverse view if geometry matters
- Short video for movement or clasp function
Turn the glossary into acceptance criteria
Assign severity and acceptance according to the buyer’s risk plan; the glossary itself does not decide disposition. Include approved and rejected examples when borderline appearance is likely. Review the glossary after recurring issues so language and images stay useful.
Add these terms to the Cuban chain inspection plan and use the sample approval checklist to create the reference images.